The Mortgage Leaders

Privacy Policy

This Privacy Policy explains how The Mortgage Leaders collects, uses, and protects your personal information when you use our website or engage our mortgage brokerage services. We are committed to handling your information responsibly and in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

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Information we collect

When you contact us, request a mortgage quote, or use our calculators, we may collect the following types of information:

  • Contact details you provide, such as your name, email address, and phone number.
  • Financial and mortgage-related information you choose to share, such as employment details, income, property information, and financing goals.
  • Records of communications with us, including messages sent through our contact form, email, or phone.
  • Basic technical information, such as browser type and pages visited, when you browse the website.

How we use your information

We use the information we collect to provide and improve our mortgage brokerage services. Specifically, we may use your information to:

  • Respond to your inquiries and provide mortgage advice and brokerage services.
  • Assess your mortgage needs and, where you have asked us to, present your application to prospective lenders.
  • Communicate with you about your mortgage application, renewal, or refinancing.
  • Understand how our website is used so we can improve its content and tools.

Sharing your information

We do not sell your personal information. We share it only as needed to serve you, including with:

  • Lenders and financial institutions, when you have authorized us to submit your mortgage application or inquiry to them.
  • Service providers who support our business operations, such as secure document processing and communications tools, under confidentiality obligations.
  • Professional advisers, regulators, or authorities where required by law, regulation, or professional obligation.

Cookies and website analytics

Our website may use cookies and similar technologies to keep the site functioning, remember your preferences, and understand aggregate usage patterns.

You can control or delete cookies through your browser settings at any time. Disabling certain cookies may affect how parts of the website function.

Data security

We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, use, or disclosure.

No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security, and you share information with us at your own risk.

Data retention

We keep personal information only as long as necessary to fulfill the purposes described in this policy, to meet legal, regulatory, and professional record-keeping obligations, and to resolve disputes. When information is no longer required, it is securely deleted or anonymized.

Your rights and choices

You have choices and rights regarding the personal information we hold about you, including the right to:

  • Request access to the personal information we hold about you.
  • Ask us to correct information that is inaccurate or incomplete.
  • Withdraw consent or ask us to stop using your information for marketing communications at any time.
  • Request deletion of your personal information, subject to legal and regulatory retention requirements.

Third-party links

Our website may contain links to third-party websites, such as lenders or partners. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies before providing them with personal information.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated policy.

Contact us about privacy

If you have questions about this Privacy Policy, want to exercise your rights, or have a concern about how we handle your personal information, please contact us.

Peter Menicucci, Mortgage Broker, is responsible for privacy matters at The Mortgage Leaders and will respond to your inquiry promptly.

416-460-4594peter@themortgageleaders.ca885 Progress Ave UPH#3, Toronto, ON M1H 3G3

Questions about a mortgage? Get in touch.